Shop Circle
  • Video Background
  • Shipping Rates Calculator+
  • Order Tagger
  • Customer Tagger
  • Referrals
  • Contact
  • Contact

Frequently Asked Questions

  • Which types of videos can I configure using Video Background?
  • How to understand the output of optimisation tools
  • My video isn't autoplaying on mobile
  • Does Video Background work on mobile?
  • My video autoplays but sound is not working
  • The truth behind Online Speed Tests
  • How does the 'Fast Loading' option work?
  • How to place a Video Background differently on desktop and mobile?
  • How to avoid a video showing black bands
  • Can I upload my own videos?
  • Video Background Privacy Policy
  • What is the best size for my video?
  • The video takes a few seconds to load
  • Getting started with Video Background
  • Is my customer data protected? What about GDPR or CCTA?
  • Which are the YouTube video URLs supported by Video Background?
  • Can I configure more than one Video Background in the same page?
  • How to use wildcard URLs to display a video in several pages?
  • What is the best resolution for my video?
  • Does Video Background support TikTok videos?
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Categories

  • Get started
  • Frequently Asked Questions
  • Configuration Options
  • Troubleshooting
  • App Subscription
  • General questions and troubleshooting
  • Themes
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