Frequently Asked Questions
- Which types of videos can I configure using Video Background?
- How to understand the output of optimisation tools
- My video isn't autoplaying on mobile
- Does Video Background work on mobile?
- How does the 'Fast Loading' option work?
- My video autoplays but sound is not working
- How to place a Video Background differently on desktop and mobile?
- The truth behind Online Speed Tests
- How to avoid a video showing black bands
- Can I upload my own videos?
- Is my customer data protected? What about GDPR or CCTA?
- What is the best size for my video?
- The video takes a few seconds to load
- Which are the YouTube video URLs supported by Video Background?
- How to use wildcard URLs to display a video in several pages?
- Can I configure more than one Video Background in the same page?
- Video Background Privacy Policy
- What is the best resolution for my video?
- Which are the Vimeo video URLs supported by Video Background?
- If I change my store theme, will the app continue working?