Troubleshooting
- My video isn't autoplaying on mobile
- My video autoplays but sound is not working
- How to avoid a video showing black bands
- My old image is displayed for a second
- The video takes a few seconds to load
- How to get rid of the black bands of my video?
- Will Video Background affect my SEO negatively?
- What is the Shopify storefront password?
- Does the Turbo theme performance mode affect the app?
- How to create a preview link when the store is not publicly available
- How to do not autoplay videos?
- If I disable the app, will it reset my settings to default values?
- Can I get support to make some changes in the app preferences?
- Is it possible to make the video partially transparent?
- How can you access the app preferences without my login details?
- How can you access the app preferences without my login details?