Shop Circle
  • Video Background
  • Shipping Rates Calculator+
  • Order Tagger
  • Customer Tagger
  • Referrals
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General questions and troubleshooting

  • Video Background terms and conditions
  • How do I cancel my Video Background subscription?
  • How does the trial system work?
  • Do Video Background work on my Shopify plan?
  • I've been charged during the trial period
  • How can I check my subscription details?
  • Can I get a reduced app fee?
  • Hide Vimeo video controls
  • I have closed my store. How do I cancel my subscription?
  • Video Background app permissions
  • What is the Shopify storefront password?
  • Will I be charged for app fees if I pause my store?
  • How to create a preview link when the store is not publicly available
  • Is Video Background app partner-friendly?
  • If I disable the app, will it reset my settings to default values?
  • Can I get a trial extension?
  • Will I be double-charged after reinstalling?
  • Can I get support to make some changes in the app preferences?
  • How can you access the app preferences without my login details?

Categories

  • Get started
  • Frequently Asked Questions
  • Configuration Options
  • Troubleshooting
  • App Subscription
  • General questions and troubleshooting
  • Themes
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