Frequently Asked Questions
- Is my customer data protected? What about GDPR or CCTA?
- Understanding the different warning messages from PageSpeed Insights speed report
- Can we configure videos from multiple video services?
- If I change my store theme, will the app continue working?
- Will the video background slow down my site?
- Will the app cause any changes to my store theme?
- Will my app work with an unpublished theme?
- How do I install Video Background on my store?
- Can Video Background app works on checkout pages?
- Is the app script file optimised?
- Understanding the different warning messages from GTmetrix speed report
- How many Video Backgrounds can be configured?
- Pricing Plans
- My app preferences are not updated
- Do I need to install the app for every theme on my store?
- Can I save different preferences for each theme?
- Does Video Background app work on my Facebook or Buy Button sales channels?
- Will the app be affected if I publish a new theme in my Store?
- Do I need to know HTML or Liquid to configure Video Background?
- Does Video Background app work on Shopify POS (Point of Sale)?