Tag orders when there are no Order attributes (Additional details)

Please Note:

Order attributes (Additional details) are different from order notes and line item properties. Order notes, which are available in every free Shopify theme, let you capture special instructions on how to prepare and deliver an order. Line item properties are used to record customisation information about specific products in an order. Line item properties are specified directly on the product page.

This article will explain how to use the criteria Order contains no Order attributes (Additional details).

If you would like to read more about how Merchants use these Order Attributes and how their values can be used within an Order Tagger workflow then please read our article Tag orders based on Order attributes (Additional details)

Order attributes, when present, can be found on the right-hand side of the order screen under the ADDITIONAL DETAILS heading within the Notes section. 

Order attributes are normally stored as name:value pairs. In the example below, we can see the following order attributes name:value pair:

Name: collection-delivery-date
Value: 28-05-2020

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We can use the Order contains no Order attributes (Additional details) criteria to highlight orders that contain neither an Order attribute Name or Value.

If you would like to highlight orders that have an Order attribute Name, but with an empty Value, then the article Tag orders based on Order attributes (Additional details) will explain how to set up a workflow for that.

How to use the criteria

To create a workflow using this criteria, click on the Create New Workflow button from the main Workflows view:

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Define the trigger to determine at which point you would like the workflow to run, we recommend selecting the trigger when orders are created.

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Click the Add criteria to my workflow button:

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The Order contains no Order attributes (Additional details) criteria can be found within the Order category in the Select criteria pop-up window:

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You will then be presented with the following screen. There are no further conditions to select from:

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Defining the Tag name

Fixed tags can be configured in these workflows to highlight all orders that meet a specific set of criteria.

If using fixed tags when this criteria matches an order, define the tag name/names that you would like to be applied to the order (don't forget to click the Add fixed tag button):

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Saving and naming your workflow

It's worth giving your workflow a name to help you identify it at a later date, so add a workflow name in the New Workflow section, check the summary of your workflow and if happy, either Test your Workflow against an existing order or hit Save Workflow:

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If you wish to apply a different fixed tag for each order attribute that you use in your store, then just create a new workflow for each one.

Backdating

This criteria option will work if you choose to Backdate your orders.

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