Tag order based on the Product Variant Name

What is the product variant name?

The product variant name is a concatenation of both an item's Product and Variant Titles. These are separated by a space either side of a hyphen to form the product variant name value.

For example, if an item with the Product Title: Jumper had been purchased and the variant of the jumper selected was: Size: Medium / Colour: Green

...then the product variant name would be: Jumper - Medium / Green

If you're looking to tag your orders based on the product variant name of any of the products purchased within the order, then this is the criteria to use. 

How to use the criteria

To create a workflow using this criteria, click on the Create New Workflow button from the main Workflows view:


Define the trigger to determine at which point you would like the workflow to run, we recommend selecting the trigger when orders are created.


Click the Add criteria to my workflow button:


The Product Variant Name criteria can be found within the Order category in the Select criteria pop-up window:


Click the Use in your workflow button on the right to select this criteria.

You will then be presented with the following screen:


Criteria Options

The following Criteria options allow you to check the value for various matches:


contains: Does the product variant name contain the string you have specified anywhere in the value?

does NOT contain: Does the product variant name NOT contain the string you have specified anywhere in the value?

is: Does the product variant name exactly match the string you have specified?

is NOT: Does the product variant name NOT match the exact string you have specified?

begins with: Does the product variant name begin with the string you have specified?

in: Does the product variant name match exactly any of the comma-separated list of values? The field accepts a comma separated list of potential values.

Select a criteria option based on what you are trying to identify in your Product Variant Name.


Choose the name of the tag you'd like to see on all orders that match this workflow and enter it into the Add tags when the workflow matches section.

In this example we have used the tag FREE GIFT - medium size:


Saving and naming your workflow

It's worth giving your workflow a name to help you identify it at a later date, so add a workflow name in the New Workflow section, check the summary of your workflow and if happy, either Test your Workflow against an existing order or hit Save Workflow:


Is this workflow compatible with Backdating?

Yes, this workflow is available to backdate using our backdating service.

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