How to create a preview link when the store is not publicly available
Shopify has several features to protect your store while you're still creating your products or tuning the theme, the storefront password, and the pre-launch page.
In both scenarios, you can create a preview link to your storefront for our support agents to safely access your store using that private link.
Please, take a moment to watch the following video on creating a preview link to share with our support agents if they need it to help you.