Delayed Tagging

Why would I need to delay tagging my customers?

There are many Shopify apps that may need to edit customers in some way. Quite often, two or more apps will be trying to perform an update at the same time. This will result in the customer data being overwritten.

As Customer Tagger performs tagging in a matter of seconds, adding a delay to when we apply your workflows to the customer can prevent clashes with other apps.

If you are looking to build a tagging workflow that relies on other tags being applied to either the customer or the order before Customer Tagger runs its workflows, then delayed tagging is an invaluable feature.

Setting delayed tagging

You can define a delay within the Customer Tagger Settings. The delay will apply to all workflows that you have created:

You can set the delay to one of the following units of time:

  • seconds
  • minutes
  • hours
  • days

The delay will start when your workflow is triggered.

We recommend that you tweak the settings to see what works for you.

Need any help?

If you have any questions about the content of this article or any other Customer Tagger related question, then please do just get in touch.

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