Appending tags to the customer note field
The Customer Notes field in your Shopify admin area, allows you to store information about a customer that can be used for internal communication, such as a customer's preferences.
How do I enable the Customer Notes feature?
If all of the criteria within a workflow are met, the Append tags to the Customer Note field feature will append any fixed or/and dynamic tags specified within the workflow to the bottom of your Customer Notes field.
The feature is available within the Add tags when the workflow matches a section of the workflow builder, underneath the Dynamic tags to be applied section:
What will be appended to the customer notes section?
The tags will be appended to the Customer Notes field in the following format:
Tags: my customer tag
If multiple tags are applied to the customer, it will be in the following format:
Tags: my first customer tag, my second customer tag
If we have previously applied tags to the customer Notes field, it will be in the following format:
Tags: my first customer tag, my second customer tag<br>Tags: my third customer tag
Here is how the Customer Notes field will appear in the Shopify Admin area:
By default, we will prefix the tags to be applied to your Customer Notes field with the word Tags:
If you would like to remove or change this prefix, then you can do so in the main Settings area of the Customer Tagger app:
Clear the field if you'd prefer to apply your tags to Customer Notes without a prefix.
Will this overwrite existing Customer Note data?
In short, no. We will only ever append the tag information at the end of any existing data in the Customer Notes field.